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Terms and Conditions

By using a pet plan from Pet Benefit Solutions (“PBS”) you agree to each of the terms and conditions set forth herein ("Plan Terms"). These Plan Terms, together with applicable additional terms and conditions referenced below, are referred to as this "Agreement."

We and our partners may revise and update these Plan Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the plans following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

We reserve the right to discontinue any plan at any time for any reason. Prices for all plans are subject to change.

Pet Assure Terms

Pet Assure is not insurance. Pet Assure is a veterinary discount plan administered by Pet Assure Corp. By using a Pet Assure membership, you agree to the terms of the plan detailed on https://www.petassure.com/terms/. Your Pet Assure membership may include a membership from ThePetTag. By using a ThePetTag membership, you agree to the terms of the plan detailed by ThePetTag on https://www.thepettag.com/terms.

PetPlus Terms

PetPlus is not insurance. PetPlus is a pharmacy membership plan administered by PetCareRx, Inc. and may include a telemedicine feature. By using a PetPlus membership, you agree to the terms of the plan detailed by PetCareRx, Inc. on https://www.petcarerx.com/.

PBS does not guarantee, nor is responsible for, the quality, performance, or nonperformance of PetCareRx, Inc. and its PetPlus plan. PBS further disclaims any and all liability arising due to the actions of PetPlus or its parent company, PetCareRx. PBS shares your data with PetCareRx, Inc. to allow you use of the plan. See our Privacy Policy for more details.

Total Pet Plan Terms

Total Pet Plan is not insurance. Total Pet Plan is a bundled membership plan consisting of Pet Assure and PetPlus. The terms of your Total Pet plan are governed by the terms of Pet Assure and PetPlus.

Wishbone Wellness Terms

Wishbone Wellness is not insurance. Wishbone Wellness is a stand-alone wellness plan that provides reimbursement for routine care costs such as annual office visits and vaccinations.

The terms of your Wishbone Wellness plan are governed by the terms agreed upon at the time you enrolled a pet in the Wishbone Wellness plan.

Pet Health Insurance Terms

PBS markets and sells pet health insurance plans from third parties, underwriters, and/or administrative entities of a pet health insurance policy (“Pet Health Insurance Providers”). PBS shares your data with Pet Health Insurance Providers to allow you use of the plan. See our Privacy Policy for more details. Policyholders are subject to the terms of the policy purchased from any Pet Health Insurance Provider. PBS does not guarantee, nor is responsible for, the quality, performance, or nonperformance of any Pet Health Insurance Provider. PBS further disclaims any and all liability arising due to the actions of any Pet Health Insurance Provider.

If you have any questions or concerns, please contact us at https://www.petbenefits.com/contact or call (888) 789-7387.

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